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Frequently Asked Questions

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Using our new Design-Your-Own Ticket tool

  1. Browse over 100 different ticket templates and find one that fits your event.
  2. Enter the text to appear on each line of your ticket and the ticket stub.
  3. Use the 'text size' tool and the 'text alignment' tool to place text in the correct place.
  4. Once you have entered all the information for your ticket, double-check the date, time and ticket prices.
  5. Enter the quantity of tickets you require. You'll find our prices above.

Click on a question below for the answer or contact us

Can I log into my account and view my order status/history?

When will I receive my order?

How do I copy a ticket?

Are the tickets perforated?

Do I have to print a minimum quantity of tickets?

Is there a set up charge for General Admission tickets?

Is there a set up charge for Reserved tickets? (reserved tickets have assigned seats. E.G. Row A Seat 1, Row A Seat 2 etc etc)?

What is your refund policy?

Is every ticket numbered?

What anti-counterfeiting, security features do your tickets have?

How are the tickets shipped? Are they in a book?

What delivery methods are available?

Is there a disclaimer printed on the back of the tickets?

How do I know someone won't try and duplicate my tickets?

I print tickets regularly. Can I store my design?

Can I print a logo or a graphic on the front of the ticket?

Can I print a logo/art/text on the back of the ticket?

Which wristband is best suited for my event?

Can I see some samples?

Are there currently any known bugs with the site?

Feel Confident Buying From Us

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